The Evolution of the Workplace
The workplace has changed forever. What was once a static environment—confined to office walls and corporate networks—has now evolved into a fluid, hybrid ecosystem where employees expect flexibility, seamless technology, and alignment with their values.
Employees today demand more than just remote work options; they expect a frictionless digital experience that allows them to work productively, regardless of their location. They also expect their employers to prioritize sustainability, from reducing IT waste to implementing responsible device management practices.
However, delivering on these expectations comes with challenges. IT leaders are under pressure to maintain security, reduce digital friction, and optimize costs, all while navigating the complexities of a globally dispersed workforce.
How can organizations empower their teams while reducing operational inefficiencies? How can IT leaders gain full visibility into their global IT estate? How can enterprises eliminate waste—both in time and resources—without compromising user experience?
At ViadexOne, we asked these questions. And when we couldn’t find a comprehensive solution in the market, we built one ourselves.
Introducing ViadexOne: A Smarter Approach to IT Management
ViadexOne was built from the ground up to eliminate digital friction, security vulnerabilities, and unnecessary IT waste. Our vision was clear: create a solution that empowers employees, simplifies IT operations, and promotes sustainability—all while delivering measurable business outcomes.
We took an outcomes-driven approach, engaging not only IT teams but also HR professionals, finance leaders, and end-users to understand the biggest pain points in digital experience and device lifecycle management. The result? A data-driven, unified solution that provides complete visibility and proactive management of IT estates—whether for device performance, security, compliance, or sustainability.
A Unified, Data-Driven Platform
ViadexOne consolidates 900+ real-time data points across an organization’s IT estate, offering actionable insights into digital experience, security, compliance, and sustainability. Whether it’s visualizing global device downtime, identifying cybersecurity risks, or optimizing asset usage, ViadexOne enables IT leaders to move from reactive to proactive—and ultimately predictive—IT management.
But enough of the technicalities—let’s explore three real-world use cases where ViadexOne drives efficiency, productivity, and sustainability.
- Reducing IT Resolution Time: From Reactive to Proactive
Scenario: You’re on a deadline, but your laptop keeps crashing. You’ve restarted it multiple times, wasted 40 minutes troubleshooting, and now you’re forced to contact IT.
Without ViadexOne: The IT helpdesk asks a long series of questions—What’s the issue? When did it start? Have you updated your software? What’s your device’s serial number? This tedious back-and-forth delays resolution, increases downtime, and frustrates both employees and IT teams.
With ViadexOne: Your IT specialist, Aisha, already receives real-time alerts about your device’s performance. She sees that your application has crashed four times, knows that your system hasn’t been updated in six months, and proactively calls you with a targeted fix.
- No lengthy troubleshooting.
- Minimal downtime.
- Higher productivity for both employees and IT teams.
With ViadexOne, IT moves from reactive problem-solving to proactive issue resolution.
- Strengthening Cybersecurity: Full Visibility of Non-Compliant Devices
With remote and hybrid work, organizations face a growing attack surface. More devices, more networks, more unverified software—more risk.
Without ViadexOne: IT teams struggle to track devices across multiple locations, enforce encryption policies, or identify security vulnerabilities. A simple failure to update an operating system could expose an entire organization to cyber threats.
With ViadexOne: IT managers gain full visibility into all devices—seeing which ones lack antivirus protection, which haven’t updated security patches, and which are running unapproved software.
- Actionable insights enable rapid remediation.
- Automated compliance alerts prevent breaches before they happen.
- Updates can be scheduled remotely to avoid disrupting employees.
By proactively securing devices, ViadexOne helps organizations mitigate cyber risks and ensure a robust security posture.
- Reducing IT Waste: From One-Size-Fits-All to Data-Driven Device Management
Most companies replace laptops every three to five years, regardless of actual performance. This approach is costly, wasteful, and inefficient.
Without ViadexOne: Businesses follow a blanket replacement strategy, discarding fully functional devices and forcing employees to use underperforming machines while waiting for organization-wide upgrades.
With ViadexOne: IT teams can track device performance at an individual level, identifying which machines need immediate replacement and which can be optimized for extended use.
- Extend device lifecycles through data-driven insights.
- Reduce unnecessary e-waste and carbon emissions.
- Optimize IT budgets by replacing devices only when needed.
This zero-waste approach not only saves money but also supports sustainability goals by ensuring that resources are used responsibly and efficiently.
A Frictionless Digital Experience for Everyone
At ViadexOne, we believe that bad technology shouldn’t hold businesses back. From IT resolution times to cybersecurity and sustainability, ViadexOne transforms device management into an intelligent, proactive, and cost-effective strategy.
We’re redefining digital employee experience by eliminating inefficiencies, reducing unnecessary IT waste, and enhancing security—all while enabling organizations to work smarter, faster, and more sustainably.
One world. One market. One partner. ViadexOne.
Are You Ready to Eliminate Digital Friction?
ViadexOne is built for mid-market enterprises with a globally distributed workforce that want to reduce costs, increase efficiency, and drive sustainable IT management.
Get in touch to see how ViadexOne can help you unlock a frictionless digital workplace—one where employees are empowered, IT is optimized, and sustainability is embedded into everyday operations.
Become a champion for better device management.
