Intelligent Refresh: Optimise Your Hardware Lifecycle for Peak ROI

In many organisations, device refresh cycles are either too slow or too fast – either way, it’s costly. Outdated laptops and phones can drag down employee productivity (and morale), while prematurely replacing hardware wastes budget and contributes to e-waste. ViadexOne’s Intelligent Refresh solution helps IT Ops Managers and Procurement leads strike the perfect balance.

We leverage Managed Device Lifecycle Services (MDLS) and smart DEX-driven analytics to schedule hardware upgrades and replacements with precision.

The goal is zero-waste IT: get the maximum reliable life out of each device, refresh at the ideal time, and ensure every employee has the right tools to excel. It’s a proactive, data-driven approach to device lifecycle management that delivers significant savings and sustainable outcomes for global mid-market businesses.

Unoptimised Refresh Cycles

Many companies either hold onto devices too long (leading to performance issues and downtime) or replace them on fixed schedules without regard to actual need. Both scenarios create unnecessary costs and headaches.

Rising Hardware & Lifecycle Costs

Budget overruns are common when you’re dealing with surprise break/fix expenditures or bulk refresh projects. Without insight, you might over-purchase new equipment or miss chances to extend current assets’ life.

Inconsistent Global Standards

In a geo-dispersed organisation, some offices might be using cutting-edge gear while others suffer with aging tech. Inconsistency in device quality and refresh standards hurts user experience and complicates support.

Complex Vendor Management

Planning a refresh often means coordinating multiple OEMs, lease providers, and disposal vendors. The complexity can slow down projects and strain procurement resources​.

Sustainability Pressure

Today’s IT leaders face expectations to reduce e-waste and carbon footprint. Throwing out large batches of hardware every 3-4 years is at odds with sustainability goals, yet failing to recycle properly is equally problematic.

How ViadexOne Solves It with MDLS & DEX:

ViadexOne brings intelligence and automation to every stage of the device lifecycle. Through our DEX insights, we continuously measure each device’s performance (CPU usage, crashes, boot times) and even gather employee sentiment about their equipment.

ViadexOne uses real-time data to identify when devices hinder productivity or are underused, enabling just-in-time, user-specific refresh cycles. Through our MDLS capabilities, we manage the entire process—from procurement to recycling—while also extending device value through refurbishment and license reclamation.

The result: reduced waste, maximized ROI, and data-driven decisions delivered through our intuitive platform.

Savings Calculator

Device Refresh Calculator

Specific Benefits
& Outcomes:

Cost Savings through Smart Planning

ViadexOne’s intelligent refresh approach can significantly lower your capital and operational expenditures. You’ll avoid the trap of replacing hardware too frequently, while also curbing the hidden costs of keeping outdated devices (like maintenance or lost productivity). It’s all about doing more with less – stretching your IT budget without compromising performance

Maximized Device ROI

By extracting full value from each device’s usable life and only refreshing when data shows it’s truly necessary, you achieve a higher return on every IT asset. We also help right-size device specs to user needs, so you’re not overspending on high-end machines that aren’t utilized.

Minimal Disruption, Better Continuity

Intelligent Refresh means no more mass hardware swap-outs that disrupt your business. We take a phased, proactive approach – replacing devices on an individualised schedule to prevent failures before they happen. Employees get their new equipment seamlessly, with their data and settings transferred, resulting in enhanced business continuity with minimised downtime

Sustainable IT Lifecycle

Free your IT and procurement teams from tedious license management. Our AI-driven automation handles routine software updates and renewals, so your team can focus on strategic projects instead of paperwork.

Simplified Global Management

Our proactive IT model removes the headache from international device management. With ViadexOne as your single partner, you get consistent standards worldwide. We handle local compliance (e.g. proper disposal certificates), coordinate vendors, and deliver devices to 140+ countries. This consolidation means less admin overhead for your team and assurance that every employee, wherever they are, has an up-to-date and performant device.

Happier, More Productive Employees

Ultimately, giving your workforce the right tools at the right time boosts morale and productivity. No one is stuck struggling with a slow, out-of-date laptop or phone. By the same token, tech-savvy staff will appreciate that IT isn’t swapping out their devices unnecessarily. ViadexOne finds the sweet spot, so employees always feel supported with reliable technology and an excellent digital experience.

Specific Benefits
& Outcomes:

Ready to say goodbye to guesswork in
your refresh cycles?

Empower your IT strategy with data-
driven hardware lifecycle management