How Work Has Changed Forever 

Rewind to 2019, a world without mass remote work. If someone had asked you, “What is your preferred way of working—remote or hybrid?” you might have been puzzled. Back then, remote work was an exception, not the norm. In February 2020, only 27% of the UK workforce occasionally worked from home. Today, that number has surged to 44%, with no signs of reversing. 

Certain sectors have adapted more than others. In banking and finance, 61% of employees now work hybrid. In software and services, over a third of employees are fully remote. Employees are not just adapting; they are actively choosing flexible work models, reporting higher satisfaction and improved work-life balance. 

This is no longer just a trend—it is a permanent shift in workplace culture. 

Remote Work as a Strategic Initiative 

The ability to work from anywhere has led to a rise in globally dispersed teams. Employees no longer need to live within commuting distance. This has created opportunities for talent acquisition on a global scale and given rise to government-backed incentives such as Digital Nomad Visas, allowing professionals to work remotely while contributing to a host country’s economy. 

Remote work is no longer a short-term response to a crisis—it has become a strategic initiative that companies and even governments actively support. 

Technology: The Enabler of the New Workforce 

For remote work to succeed, technology must keep up with the demands of employees and businesses alike. Without the right infrastructure, digital friction increases, negatively impacting productivity, security, and sustainability. Employees are now more reliant on technology than ever before, yet many organizations still struggle to provide a seamless digital experience. 

A key way to measure these challenges is through Digital Employee Experience (DEX). DEX measures how well employees interact with their digital workplace—hardware, software, infrastructure, and IT support. Today, 71% of knowledge workers believe they would be more productive with better technology. 

The Hidden Costs of Poor Digital Employee Experience 

When technology fails, employees suffer. Poor collaboration tools, slow IT resolution times, non-functioning software, and weak network connections create digital friction that impacts engagement and productivity. 

• 25% of knowledge workers say bad tech is a reason to leave their jobs. 

• 42% of employees invest in their own tech to compensate for poor company-provided tools. 

• Many organizations lack a clear process to measure DEX, leading to ad-hoc improvements instead of strategic transformation. 

IT decision-makers often overlook the human impact of technology, focusing on compliance and cost-cutting rather than employee experience. This needs to change. Technology should empower employees, not hinder them. 

Balancing Sustainability with Digital Employee Experience 

Employees today expect their employers to prioritize sustainability, from reducing IT waste to sourcing energy-efficient devices. This trend is most evident among younger workers, who actively seek employers aligned with their environmental values. However, there’s a real challenge in balancing sustainability with high-quality DEX. 

One major issue? End-user devices contribute to 60% of IT carbon emissions. 

Companies following traditional one-size-fits-all device refresh cycles create unnecessary waste, replacing entire device fleets every 3-5 years rather than targeting underperforming devices for replacement. This approach is outdated, expensive, and unsustainable. 

To truly integrate zero-waste principles into IT, companies need data-driven device lifecycle management that allows: 

• Targeted device refreshes based on actual performance. 

• Circular economy practices such as refurbishment and recycling. 

• Increased device longevity without sacrificing performance. 

ViadexOne provides real-time insights into device health, performance, and energy consumption, helping organizations replace devices only when necessary, optimizing IT budgets and reducing environmental impact. 

Security & Compliance in the Hybrid Work Era 

The shift to remote and hybrid work has also created new security challenges. IT teams now face a broader attack surface than ever before. 

Key challenges include: 

• Employees using personal devices (BYOD) with limited security protocols. 

• Unsecured home networks increasing risk exposure. 

• IT teams struggling to enforce compliance across a decentralized workforce. 

Without real-time visibility, security teams are left reacting to threats instead of proactively preventing them. ViadexOne provides organizations with full visibility into their IT estate, enabling security teams to: 

• Identify non-compliant or vulnerable devices before they become a risk. 

• Automate security updates without disrupting workflows. 

• Provide seamless security without burdening employees with excessive restrictions. 

The choice is no longer security vs. convenience—modern IT solutions can deliver both. 

A Future-Proofed Approach to Work 

The way we work has changed forever, and organizations must adapt to employee expectations while addressing security, sustainability, and productivity challenges. Technology must serve as the linchpin of this transformation, eliminating inefficiencies and ensuring a seamless, data-driven workplace. 

The solution? Empowering employees to work smarter, more securely, and more sustainably. 

ViadexOne helps organizations take a zero-waste approach to IT, eliminating unnecessary costs, improving Digital Employee Experience, and strengthening security without complexity. 

One world. One market. One partner. ViadexOne. 

Are you ready to eliminate digital friction and future-proof your workplace? Get in touch with ViadexOne today.